4610-TI3 IBM SureMark Point of Sale Printer Model TI3
The IBM 4610 is a SureMark Point of Sale Printer that offers high performance and high function in a very compact package. It provides point-of-sale users with significant improvements in printing speed, quiet operation, open interfaces, and exceptional usability. These SureMark printers excel in flexibility by providing two printing mechanisms in one product. The thermal customer receipt station provides quiet, fast receipt printing. The impact document insert station provides printing of multi-part forms plus check printing and franking. When you add the SureMark's state-of-the-art check handling features, MICR reading and IBM's exclusive single pass check printing and franking, you have a printer that improves a retail operation's bottom line through shortened transaction times and improved customer service. Drop and load paper handling coupled with easy to load ribbon cartridges minimizes operator training time. The single pass check handling feature reads the MICR, franks the check, and prints the face of the check, all with a single insertion into the printer. This frees the operator to attend to the customer's needs, shortening the overall transaction time. Because the 4610 supports modular interface adapters, retailers have the flexibility to attach the printer to the platform that best meets their needs and ensures that their printer investment is protected. Today, RS-232 and RS-485 are available. The modular interface will enable retailiers to migrate to new technologies, like USB, when they become available.
Combining fast print speeds (up to 52 lines per second) with high print quality, the ability to print logos and coupons, and resident barcode capability, the SureMark Thermal/Impact Printer is the product of choice for point-of-sale applications. Non-volatile memory (256KB) is resident in the printer to store fixed print data (graphic data such as logos and coupons), downloaded fonts and code pages, and it may also be used to store transaction data. Imagine the possibility of printing receipts which communicate marketing information to customers, in less time than it takes to print a plain receipt today.
The IBM 4610 SureMark printers can also emulate model 3 and 4 printers. Customers can replace the older model printers with 4610 SureMark printers and immediately reap the benefits of fast, quiet printing without any significant software changes.
Model Abstract 4610-TI3
The IBM 4610 Model TI3 is the standard model, which features receipt and document insert printing with two-step check franking and printing.
The SureMark Thermal/Impact Printers offer:
Improved Customer Service
Retailers are continually looking for ways to improve customer service and reduce transaction times. The SureMark printer can do both.
The speed of the receipt printer (up to 52 lines per second) coupled with the printer's non-volatile memory now enables retailers to improve and expand customer receipt data while at the same time improving throughput. These receipt data improvements are achieved by waiting until the end of the transaction to print the receipt rather than printing after the entry of each individual line item. This is enabled by the fast print speed of the SureMark printers.
Examples of these potential improvements are:
The quietness of the thermal receipt station improves customer satisfaction by eliminating printer noise that may annoy customers while waiting in line. This noise reduction also enables better communication between the cashier and the customer.
The SureMark printers provide the IBM RS-485 interface as implemented on the IBM 4680 and 4690 POS systems, and the RS-232 interface. Because these interfaces are provided on each printer, customers can choose the terminal platform that is best for them today with the knowledge that their printer investment is protected if they choose another platform in the future. In addition, customers with mixed terminal platforms can now roll out the same printer across their entire enterprise, thus enabling common printer training processes across the entire enterprise.
Because the 4610 can emulate currently installed model 3 and 4 printers, customer' software investments are protected. When customers are ready to take full advantage of the 4610's capabilities, they can do so without changing hardware.
The drop and load paper handling and easy-to-load ribbon cartridge of the SureMark printer improves operator efficiency by reducing the amount of time needed to change printer consumables. To load paper in the SureMark printers, the operator simply drops the paper into the paper bucket with the edge of the paper extended on the feed roller, closes the top cover, and proceeds with the transaction. Usability improvements like these help reduce transaction time at the register and have a direct impact on customer service.
The print speed of the thermal receipt station (up to 52 lines per second) not only speeds up the transaction time but also gives retailers the flexibility of using the receipt as an advertising tool. The speed enables retailers to print their unique logos, coupons and sales information on the receipt while still improving transaction time at the register. Retailers can now tailor the receipt to uniquely identify their store over other retailers.
Barcodes can be generated within the printer via simple datastream commands, improving throughput over application-generated barcodes.
Non-volatile memory in the printer enables performance enhancements when printing logos, fixed messages and coupons on a receipt. Rather than repeatedly sending the same data to the printer, the application just needs to identify which logo/message, etc. to print out of printer memory.
The SureMark Model TI3 printer is designed for retailers who have implemented or plan to implement electronic journaling. There is no physical journal station in these printers. They are targeted to image-conscious retailers who require quiet printing at the front end of the store and need faster transaction times at the POS register. These printers will also appeal to retailers who wish to take advantage of an opportunity to market to their customers by using the printer's stored image capability for coupons and product logos.
The models 3, 3R, 4 and model 4R printers and printers meeting fiscal requirements will continue to be available for retailers who continue to use paper journals, require 86 column document insert or must meet governmental fiscal requirements.
Model Summary Matrix
Single Up to Pass Document 52 lps Non- Journal Check MICR Insert Receipt Volatile Model Roll Handling(1) Reading Station Printing Memory ----- ------- ----------- ------- -------- -------- -------- TI3 No No No Yes Yes Yes
Note: (1) MICR read, check franking and check printing in one pass.
Differences between the 4610 TI1/2 and the 4610 TI3/4
Customer Setup (CSU)
IBM 4610 Point of Sale Printers are customer setup products.
The IBM 4610 Point of Sale Printers support attachment of two IBM cash drawers.
National Language Support
The publication language may be specified. See "Publications" and "No Charge Specify Codes."
The thermal printhead is an in-line type with 576 heating elements. No scheduled maintenance is required. The printhead is not a customer replaceable part. Thermal printing occurs by placing a heating element against a thermally sensitive paper and by energizing the elements. Thermal printers print dot rows horizontally across the page, with 576 dots making up a single dot row across the paper. Printing continues row by row until the entire character is formed.
The thermal printhead is protected from overheating conditions through a duty cycle algorithm which slows printing after a preset thermal limit is reached. Normal text will print at full rated speed, but the densest graphics patterns may cause the printer to reduce print speed.
The 4610 prints the customer receipt using the thermal print head. Documents are printed using the impact head.
The paper used in the thermal receipt station must meet the following requirements:
The paper must be wound with the printing side facing out with outer edge glued to prevent unravelling. The paper should not be attached to the core in any manner. There should be 5-7 feet of red stripe at the end of the roll. Papers tested and verified to meet these criteria are listed on the following Web site:
Note: POS grade thermal receipt paper is recyclable.
The document insert station uses an impact printing mechanism with a nine wire ballistic print head whose wires are oriented at a 45 degree angle. As the head transverses in a horizontal direction some or all of the wires are energized to form the various parts of the character.
The SureMark printers will accommodate single and multi-part forms (up to 3 parts). The maximum thickness of multi-part forms is 0.47 mm. The maximum thickness of the front sheet of the multi-part form is 0.08 mm.
The forms used in the impact station must meet the following size requirements if they are to be printed on both sides using the single pass feature:
Wider and longer forms may be used if they are not to be printed on both sides with the single pass feature.
The recommended ribbon is the Epson ERC 35. Several manufacturers offer replacements for the Epson ERC 35; among these are Infotech, Inc. (P/N RE35P - specify Black or Purple). Average ribbon life is 3 million characters.
Character Sizes and Specifications
Characters per Line ------------------------------------------ 80 mm wide receipt Font A with 2 dot space 48 Font A with 3 dot space 44 Font B with 5 dot space 34 Document printing Font A with 2 dot space 52 Font A with 3 dot space 47 Font B with 3 dot space 37
Line Spacing (mm)/(lpi) Receipt 4.23/6 Receipt 3.18/8 Document - Portrait 4.23/6 Document - Portrait 3.18/8 Impact Thermal Pitch ----------------------- --------------------- 17 CPI Font A w/ 2.5 dot space Font A w/ 2 dot space 15 CPI Font A w/ 3.5 dot space Font A w/ 3 dot space 12 CPI Font B w/ 3.5 dot space Font B w/ 5 dot space Matrix (W x H) Font A 7 x 9 10 x 20 Font B 7 x 9 12 x 24 Font Size (Dot center to center) (W x H) Font A 1.02 x 2.0 1.25 x 2.5 Font B 1.28 x 2.0 1.50 x 3.0
Print Head --------------- Dots 9-Wires 576 Dot Size (mm) 0.33 dia. 0.13 Sq. Pitch (mm) 0.25 Vert. 0.13 Hor. Orientation 45 deg Horizontal Print speed ----------- 6lpi 4.3 lps 39 lps 8lpi 4.3 lps 52 lps
Resident Code Pages and Barcodes
The following code pages are resident in the printer:
Additional code pages (two thermal and one impact) may be downloaded if needed.
The IBM 4610 Point of Sale Printers support the following resident barcodes via datastream commands;
Non-volatile Flash Memory is used for multiple purposes.
Fixed messages are those that are printed on each receipt in a POS environment. Storing these messages in the flash memory greatly reduces the data transmission time to the printer and processing time of that data by the microprocessor. This is also true of graphics or APA messages which require a significant amount of transmission and processing time.
Flash memory can also be used as a storage place for customer data. This data could be Journal data and would be placed in E-journal data storage as a temporary storage place in the event of a terminal offline condition.
The SureMark printers feature modular interface adapters including a standard RS-232 and a IBM RS-485 interface. The RS-232 supports 9600 and 19.2 KBaud rates. The RS-485 operates at a 187.5 KBit data rate and provides for transmission of both power and signal. 4610 Models TI3 and TI4 support modular interface adapters. This will enable customers to easily migrate to new technologies like USB, when they become available. Removal and installation of interface adapters is a customer setup operation. A single cash drawer port is also provided. Two cash drawers can be supported with a "y-cable".
Because there is no physical journal station on the SureMark Model TI3, an electronic journaling application is required. Electronic Journaling eliminates the need to store paper journal tapes and the time-consuming task of searching paper tapes should the need arise.
IBM 4610 SureMark printers can emulate model 3 and 4 printers by attaching the SureMark printers to the terminals and completing the following steps:
When the customer is ready to take full advantage of all SureMark features, such as printing clean receipts, barcodes, etc., rerun the latest 4610 utility diskette and reload the terminals.
Emulation Mode Limitations
The following limitations must be considered when using the SureMark printer to emulate the model 3 or model 4 printer:
When ordering 4610 SureMark printers for connection to 4694 Models 004 and 024, a prerequisite no-charge feature may be required for attachment to those 4694 models.
For complete details of this requirement, refer to the 4694 Sales Page Hardware Requirements section and the model descriptions for Models 004 and 024.
Communication cables are available for RS-232 and RS-485 attachment.
Drivers are available for attachment of the SureMark printers to the following systems through the RS-485 port.
Operating Point of Sale System 4683 4693 4694 Attachment Kit ------------------------ ---- ---- ---- -------------- 4690 OS (RS-485) X X X X IBM PC DOS 2000 (RS-485) X X X Windows 3.1, 95, or NT X X X (RS-485)
RS-232 attachment is available on 4693, 4694, and 4695 as well as other vendors' terminals, or personal computers, and does not require a driver. 4690 OS does not provide support for RS-232 attachment.
Operating System Requirements:
Drivers for RS-485 attachment are available for IBM DOS, 4690 OS, Windows 3.1, Windows 98 and Windows NT. IBM 4610 SureMark printers require one of the following if using the RS485 interface:
All drivers must be downloaded from the Retail Store Solutions Web site at URL:
If the RS232 interface is used, there are no drivers required.
IBM provides application support in 4680/4690 General Sales Application, 4680/4690 Supermarket Application, Chain Sales Application, SUREPOS ACE and Retail Application.
The following applications are supported by 4690 OS and Windows NT:
Note: If IBM applications are being used with Windows NT, customers must also use the following:
The following applications are supported by DOS:
4610 Installation Utilities
4610 installation utilities can be downloaded from the Retail Store Solutions Web site from the URL:
It contains the following:
The SureMark printer model TI3 uses the same RS-485 interface as Model 3 and 4 printers.
The program interface is changed from that of the previous printers.
The SureMark Printers can emulate the model 3 and 4 printers. See Technical Description for more details.
The User's Guide will be shipped with the printer if feature number 9521 is specified.
Only ONE of each per store is recommended.
Drivers for the appropriate Point of Sale Subsystem can be downloaded from the Retail Store Systems Web site using the following URL:
Title Feature Order Number Language ------------------------------- ------- ------------ --------- IBM 4610 SureMark Point of Sale 9521 GA27-4151 English Printers: User's Guide Spanish German Japanese French
The following publications are available at general availability. To order, contact your IBM representative.
Title Order Number ----------------------------- ------------ IBM 4610 Hardware Service GY27-0335 Manual IBM 4610 SureMark Point of Sale GA27-4151 Printers User's Guide 4693 Reference diskette SX27-3929 4694/4695/ISA adapters Service SX27-3933 diskette IBM Point of Sale Subsystem SC30-3560 Programming Reference and User's Guide Guide IBM Point of Sale Subsystem SC30-3621 for DOS Programming Reference Reference Guide IBM Point of Sale Subsystem GC30-3623 Installation, Keyboards, and Code pages
Features -- Specify/Special/Exchange
No Charge Specify Codes
Machine Description Type Models Features Part Numbers ----------------------- ------- ------ -------- ------------ Thermal/Impact Printer; No MICR or check 4610 TI3 38H7302 handling function
Specify feature codes, when ordered for field installation via MES, are billable to the customer unless ordered with a chargeable feature. (Color and voltage changes are always billable.) If price is not in the price file, an RPQ should be submitted.
IBM 4610 Point of Sale Printers User's Guide
A no-charge specify code, #9521, can be selected with each model ordered to indicate that a User's Guide should be shipped with the order. Specify #9526 if no User's Guide is required. Only one per site is recommended and this is available only on the initial order.
Power Supply - RS-232, feature #4930, is a universal type which will automatically accept both high and low voltages.
The country code of the order will be used to determine which power cord is shipped.
With each feature #4930, specify one of the following power cords:
Note: A 1.8m (6ft) power cord (#9511) must be specified for use in Chicago, Illinois.
Note: User must order RS-232 communication cable for RS-232 attachment.
4610 Installation Utility Diskette
The Installation Utility Diskette is available by downloading from the Retail Store Solutions Web page:
It contains the following:
Special Feature Codes -- Chargeable
Adjustable Till Insert for Full Size Cash Drawer (#1092, P/N 4783880)
This till gives the customer flexibility to accommodate different size currencies. Coin and bill dividers are provided with the till, and can be adjusted up to 5 each. This till is for use with full size cash drawer features #3382 and #3383. A till cover is an optional feature (#6718) for the till and may be ordered separately.
40-Character Vacuum Florescent Post Extension (#3348, P/N 93F1111)
Provides a 83.8mm (3.3 in.) extension to the standard height display post. This post is for useful for increasing the display height particularly when the display needs to be seen above a tall device like a Printer.
Vertical Till Insert for Compact Cash Drawer (#3369, P/N 10H3330)
This till is adjustable to accommodate most major international size currencies and can be adjusted with up to seven currency slots and nine coin slots. It is for use with compact cash drawer features #3380 and #3381. A till cover is an optional feature (#6719) for the till and may be ordered separately.
Horizontal Till Insert for Compact Cash Drawer (#3379, P/N 10H3370)
This till accommodates standard U.S. size currencies and had four adjustable currency slots and 5 coin slots. A till cover is an optional feature (#6719) for the till and may be ordered separately.
Compact Cash Drawer with Vertical Till Insert (#3380, P/N 72H3808)
Provides a compact size cash drawer with a vertical till insert. The till is adjustable to accommodate most major international size currencies and can be adjusted with up to seven currency slots and nine coin slots. A media slot accommodates approximately a 5.0mm stack of documents. The cash drawer dimensions are: Height 130mm (5.1")/Width 330mm (13.0"/Depth 475mm (18.7"). The cash drawer color is Storm Gray. Cash drawer opening is under program control, with support provided when the printer is attached via RS-232 interface on the following Operating Systems (see Software support section for details): DOS, Windows NT/3.1/95, OS/2. Extra vertical till inserts (#3369) may be ordered.
Compact Cash Drawer with Horizontal Till Insert (#3381, P/N 72H3809)
Provides a compact size cash drawer with a horizontal till insert. The till accommodates standard U. S. size currencies and has four adjustable currency slots and 5 coin slots. A media slot accommodates approximately a 27.5mm stack of documents. The cash drawer dimensions are: Height 130mm (5.1")/Width 330mm (13.0"/Depth 475mm (18.7"). The cash drawer color is Storm Gray. Cash drawer opening is under program control, with support provided when the printer is attached via RS-232 interface on the following Operating Systems (see Software support section for details): DOS, Windows NT/3.1/95, OS/2. Extra horizontal till inserts (#3379) may be ordered.
Full Size Cash Drawer with Adjustable Till Insert (#3382,P/N 72H3806)
Provides a full size cash drawer with an adjustable till insert. The till gives the customer flexibility to configure the till to accommodate different sizes of currencies. A media slot accommodates approximately a 20mm (0.75 in.) stack of documents. The cash drawer dimensions are: Height 120mm (4.7")/Width 449mm (17.7"/Depth 475mm (18.7"). The cash drawer color is Storm Gray. Cash drawer opening is under program control, with support provided when the printer is attached via RS-232 interface on the following Operating Systems (see Software support section for details): DOS, Windows NT/3.1/95, OS/2. Extra adjustable till inserts (#1092) may be ordered.
Full Size Cash Drawer with Fixed Till Insert (#3383, P/N 72H3807)
Provides a full size cash drawer with a fixed till insert. The till has five coin and bill compartments. A media slot accommodates approximately a 20mm (0.75 in.) stack of documents. The cash drawer dimensions are: Height 120mm (4.7")/Width 449mm (17.7"/Depth 475mm (18.7"). The cash drawer color is Storm Gray. Cash drawer opening is under program control, with support provided when the printer is attached via RS-232 interface on the following Operating Systems (see Software support section for details): DOS, Windows NT/3.1/95, OS/2. Extra fixed till inserts (#3879) may be ordered.
Short Cash Drawer Cable (#3386, P/N 72H3810)
Provides a cable for use when the cash drawer and printer are to be integrated.
Long Cash Drawer Cable (#3387, P/N 72H3811)
Provides a 3.8M (12.5 FT) cable for use when the cash drawer and printer are to be distributed.
Cash Drawer Locks (#9202 through #9211, P/N 33G3352 through 33G3361)
Provides a lock for the cash drawer. The customer also has the choice of specifying a plug feature (#9200) instead of cash drawer lock features #9202 through #9211.
Cash Drawer Mounting Brackets (#6725, P/N 13H9614)
Brackets used to mount cash drawers to the underside of a counter top.
Till Cover Locking Full Size Cash Drawer (#6718, P/N 6316718)
The till cover fits into the fixed till (#3879) or the adjustable till (#1092).
Till Cover Locking Compact Cash Drawer (#6719, P/N 10H3340)
The till cover fits into the horizontal till (#3379) or the vertical till (#3369).
Cash Drawer Non-Operational Plug (#9200, P/N 4783923)
Provides a plug to cover the keylock opening when no keylock is desired.
Filler Panel, (#3455, P/N 42H1184)
Provides a plastic panel which allows the SureMark printers (which are narrower than previous models) to be positioned on wide-footprint cash drawers. For use with point-of-sale I/O configurations using the I/O Integration Adapter Kit for Cash Drawer, feature #3375 on machine type 4693 and 4694 or specify code #9305 on 4695 or the standard system unit I/O integrated fence which ships with the 4694.
Fixed Till Insert for Full Size Cash Drawer (#3879, P/N 4783879)
This till has five fixed coin and bill compartments and is for use with full size cash drawer features #3382 and #3383. A till cover is an optional feature (#6718) for the till and may be ordered separately.
Integrated Printer Cable, (#4920, P/N 93F0533)
Provides a cable for use with the SureMark printers when they are positioned on top of a system unit in an integrated configuration for RS-485 attachment to an IBM POS terminal model 4683, 4693, 4694, or 4695. Cables used to attach models 2, 3, 3R, 4, and 4R printers to 4683, 4693 or 4694 POS system may be used to attach the 4610 to these terminals.
Distributed Printer Cable, RS-485 (#4922, P/N 93F0534)
Provides a 3.8-m (12.5 ft) cable for use when the printer and system unit are to be distributed for RS-485 attachment to an IBM POS terminal model 4683, 4693, 4694, or 4695. Cables used to attach models 2, 3, 3R, 4, and 4R printers to 4683, 4693 or 4694 POS system may be used to attach the 4610 to these terminals.
RS-232 Cable (2 meter) (#4931, P/N 01L1874)
Provides a 2 meter (6.6 ft) cable for attaching the SureMark printer to an integrated system unit via the RS-232 interface.
RS-232 Cable (4 meter) (#4932, P/N 01L1875)
Provides a 4 meter (13.1 ft) cable for attaching the SureMark printer to a distributed system unit via the RS-232 interface.
Power Supply - RS-232, (#4930, P/N 42H1185)
Provides a +24 VDC (3.0 amps) power supply for the SureMark printers when the RS-232 communication interface is in use. It connects to the printer via an 8-pin DIN connector. When the RS-485 interface is in use, power is supplied by the system unit and feature #4930 is not needed. This power supply is the only supported power supply for use with the SureMark printers and it should not be used with other devices.
Magnetic Head Cleaner Package (IBM P/N 73G2600) can be ordered through IBM Boulder.
Lock Change Kit: Provides the ability to install and remove all standard locks. This is not needed for the optional cash drawer locks. For additional Lock Change Kits, order P/N 4783922.
Coin Roll Opener: A replacement for the Coin Roll Opener included
Customer Replacement Parts
None required with the machine order. One roll of thermal paper and one ribbon cartridge are shipped with the product.
4693 Reference Diskette
The 4693 Reference Diskette provides the following support for RS485 and RS232 attached printers when attached to any model of 4693 POS terminal:
4694/4695 Service Diskette
The 4694/4695 Service Diskette provides the following support for both RS485 and RS232 attached printers when attached to any model of 4694 or 4695 POS terminal:
The README file will include instructions for automating the download process. This allows large customers to initiate a download from a host rather than manually updating each printer.
Installation and Utility Diskette
The Installation Utility Diskette is available by downloading from the Retail Store Solutions Web page:
Each operating system platform (4690 OS, DOS and Windows) will provide the capability to download microcode and fonts. 4690 OS will not support the RS232 interface.
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File Last Updated on Fri, 9 Apr 1999
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